'Though I sure my device has connected to WiFi, I get a message that saying I'm in offline mode on Spotify. Any advice?'
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Normally, all Spotify users can play music from Spotify once they have connected to WiFi, however some subscribers complain that they receive a message indicating no internet connection from Spotify when they successfully connect to WiFi. If you are also annoyed with that problem, you can totally try below solutions to fix it.
Open Application Support and delete the Spotify folder. Download and install Spotify. I would also recommend checking these 2 threads as they have solved this same issue before: 1 & 2. Find out how to set up and use Spotify. Learn about features, troubleshoot issues, and get answers to questions. Everything you need to stay in tune. Share your videos with friends, family, and the world.
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Part 1. How to Solve Spotify Says Offline IssueSolution 1. Re-login to Spotify
Though you don't know why Spotify saying offline happens, you can try to re-login to Spotify at first.
#1. On Desktop:
Click in the top-right corner or the screen and select 'Log Out', then enter your ID and password to back in again.
#2. On Web Player:
Click on your profile at the bottom of the left side menu and select 'LOG OUT', then back in by entering your ID and password.
#3. On Mobile and Tablet:
Tap Home > Your Library > Settings and scroll to the bottom, then tap 'Log out' and back in.
Solution 2. Check the Network and Firewall
If you can't solve your problem after trying solution 1, then you can try to check the network and firewall as your firewall - the software might wrongly thinks that Spotify likely pose a threat to your computer. Therefore, try the below solution.
On Windows:
Step 1: First click on Change Settings.
Step 2: Then tick the box next to Spotify.
Step 3: At last, click on OK.
On Mac:
Step 1: Click on Firewall option to open it.
Step 2: Click on lock icon in the bottom-left corner of the screen. You might be asked to enter your administrator username and password.
Step 3: Click on Advanced to bring up a firewall security dialog box and click on + icon below Block All Incoming Connections.
Step 4: Select Spotify from the Browse dialog box and click on Add.
Solution 3. Check if VPN is Correctly Connected
As Spotify might be not available for your country or region, so that you need to access to Spotify with VPN. If so, you should check if VPN is correctly connected. To do that, you can try to see if you can browse through some limited webpages that can't be access to without VPN connection. If the VPN is incorrectly connected, then you are supposed to see what happen to your VPN.
Solution 4. Make Sure You've Turned Off Offline Mode
When you turn on Offline mode, you can have access to tracks that you mark as available in Offline mode, but it might result in Spotify saying no internet connection when you connect to WiFi, so if you have turned on Offline mode on Spotify, then you should follow below guides to turn off Offline mode.
#1. On iPhone:
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Tap Settings button, then swipe the Offline Mode switch to Off position in the Settings screen.
#2. On Android:
Go to More > Settings, then disable the Offline Mode in the Settings screen.
Solution 5. Reinstall Spotify
Reinstalling might be helpful for fixing many common issues you are experiencing. So for those who have a problem that Spotify says in offline, you can try to reinstall Spotify on your computer or portable devices.
On Mac:
Step 1: Click on Spotify in the menu bar and then Quit Spotify.
Step 2: Open Finder and then click on Go > Library in the menu bar.
Step 3: Open Caches and then delete the com.spotify.Client folder and click on the back arrow.
Step 4: Open Application Support and delete the Spotify folder. After that, download and install Spotify.
On Windows:
Step 1: Close Spotify and go to the Control Panel.
Step 2: Click on Programs and Features and select Spotify in the list.
Step 3: Then click on uninstall and follow the instructions on the screen.
Step 4: Download and install Spotify.
On iPhone:
Step 1: On the home screen, tap and hold Spotify app icon until it shakes.
Step 2: Tap the X symbol on the icon to uninstall Spotify.
Step 3 Open the App Store, then search for and install the Spotify Music app.
If Spotify keeps saying 'Offline' even when you are connected to WiFi, you can try the above five solutions to solve your problem.
However, the best solution is to download music from Spotify so that you can enjoy Spotify tracks whether you have an internet connection or not. The following part will show you how to download Spotify songs for offline playback without using Premium.
Part 2. How to Listen to Spotify Offline without Premium
Even if you are Spotify Free subscribers, you can download Spotify for offline playback, but you need to download TuneFab Spotify Music Converter on your computer. It is an efficient Spotify DRM removal which enables you to download Spotify tracks without payment and convert them to common formats such as MP3, M4A, WAV and FLAC.
Step 1. Download and Install TuneFab Spotify Music Converter
Download TuneFab Spotify Music Converter by clicking on either of below download buttons, then install it on your computer.
Step 2. Drag Songs from Spotify
Click on 'Add Files', then drag tracks from Spotify or copy and paste relevant links to the search bar to add Spotify tracks to the program.
Step 3. Click 'Add' to Add Songs
Click at 'Add' button to add selected Spotify tracks to the conversion list.
Step 4. Start Converting
Then click on 'Convert' button on the menu bar to start downloading Spotify songs to PC. After you download all songs from Spotify, you can listen to the music on any device online or offline.
When you find Spotify says no internet connection, then try the above five solutions to fix your problem. If you have another efficient method, welcome to share it with us. To avoid that happen, you had better download Spotify with TuneFab Spotify Music Converter so that you can play Spotify anytime and anywhere.
Spotify error codes: Spotify has impacted music in a way similar to how Facebook has revolutionized social media. Gone are the days of cassette tapes and CDs which always needed to be protected from scratches, now you can store and retrieve music from the medium of the internet.
What makes Spotify popular is that you can access the content, without any subscription fees. With more than 15 million tracks to choose from, you will be spoilt for choice. Spotify uses cache to stream the songs you hear the most, thus reducing the use of the internet and improving the playback speed.
You can also share your favorite music among your friends as well. Discussing the tricks and features of Spotify deserves an entire article on its own. However, just when everything seems to be going smooth, you might bump into an error.
There exist Spotify failure in the form of error codes that really bothersome enjoying peace of mind. Yes, these errors might occur frequently as well. Hence, in this article, we will be looking at the different ways to fix Spotify error codes so that you don’t need to run to and fro.
Contents
Causes of Spotify Error & Troubleshooting
We cannot specify an exact reason for why errors occur on Spotify. However, there is a great possibility that the different versions of the app across multiple devices might be the source of some of the problems.
Some of the errors occur much more frequently than others. Some of the common troubleshooting tips include-restarting your device, reinstalling Spotify, and checking your internet connection in case of buffering and streaming problems.
Also, if you experience the same error on different devices, then the problem is likely with your account, and you might need to contact Spotify. Unlike Netflix errors, the errors you can find on Spotify can be counted with your fingers.
We will tackle three of the most commonly found Spotify error codes and provide you with different solutions to get rid of them.
Spotify Error Codes & Solution1. Spotify Error Code 3
Error:
The username or password is incorrect.
This is the most strange Spotify error that the user can’t even smell whether it’s an error or not. This is really annoying when one cannot log in even after entering the correct credentials. If you are too facing the same Spotify login error, there’s no doubt that it is Spotify error code 3.
Here are a few solutions for troubleshooting this error:
Solution 1: Try username instead of email during log in
Mac Spotify Error Code 17
This single tweak has solved many users problems. If you are wondering what your username is, it is actually the first section of your email address. If you sign in using Facebook, the process is slightly more lengthy.
Step 1: Firstly, open your browser and log in to Spotify. Or, open this link while you are still logged in.
Step 2: Now, many tabs will be listed. Choose the Account Overview tab and in the profile section, your email and username will be listed. Take note of your Spotify username and log in.
Solution 2: Reset/Change your password
Step 1: Open Spotify on your device.
Step 2: From your home screen open the account section.
Step 3: Type in your username and open the My Account section.
Step 4: The next step is to reset your password.
Step 5: For this, go to the Edit Profile section.
Step 6: Here, you can reset your password.
You can reset your password by simply going with “Forget your password?” section.
Solution 3: Use the official Spotify app
Millions of users are using cracked and pirated version Spotify, to avoid paying for the premium version. However, if your version is detected being a pirated one, it will lead to errors.
Therefore, you should first uninstall the version of Spotify in your device and download the latest version from the official site or from the Google Play Store. You can also download authentic applications for Android from Browsercam.
Solution 4: Removing VPN
We would advise you not to use a VPN with Spotify. VPNs cause many problems with this software, and you should manually uninstall the VPN along with its drivers. Go to the Control Panel and remove the VPN software.
The same stands for the mobile version as well. Many users have reported this as a working method to fix Spotify error code 3.
2. Spotify Error Code 4
Error:
No internet connection detected. Spotify will automatically try to reconnect when it detects an internet connection.
This error pops up when Spotify is not able to access the internet. Reasons include antivirus software which might be denying access to Spotify or improper internet connection Settings. Modified or incorrect internet setting may be the cause of the issue.
Solution 1: Place an antivirus exception
Step 1: Open your antivirus software from the start menu.
Step 2: Different antivirus software has different layouts. You need to go to the exceptions windows.
For some of the popular Antivirus software, you can locate them below.
Step 3: You need to include Spotify in the list of exceptions. For that, you need to click Open and navigate to the file location. That’s it!
If the problem still exists, proceed to the next promising solution for Spotify error code 4.
Solution 2: Changing the DNS settings
Step 1: Press the Windows and R key simultaneously. Immediately, a dialogue box appears where you need to type “ncpa.cpl” and click OK.
Step 2: The same step can be done in a different way. Open Control Panel select the network and sharing option.
Step 3: Now, click on the Change adapter settings from the left menu items.
Step 4: Double click on your network adaptor and choose the Properties option.
Step 5: Find the Internet Protocol Version 4 (TCP/IPv4) and choose it and click Properties.
Step 6: In the General tab, tick the “Use the following DNS server addresses” option.
Step 7: Modify the Preferred DNS server as 8.8.8.8 and Alternate DNS server to be 8.8.4.4.
Step 8: Check the “Validate settings upon exit” option and click the OK button.
Solution 3: Change the firewall settings
Step 1: Click the Shield icon in the taskbar to open the windows defender security center.
Step 2: Choose the Firewall & network protection option and then click allow an app feature.
Step 3: Choose the Change settings option and find Spotify.
Step 4: Click OK to save the modifications made.
3. Spotify Error Code 17
Error:
A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings (Error Code: 17)
This error has been there for ages. When it pops up you get a message as stated above. This also might lead to your device freezing for a few seconds. If you are on Windows, you might find everything running slow and sluggish.
The possible reasons for this error include corrupt files or improper installation of Spotify.Any changes in the windows registry or alteration in the Spotify software due to updating or a new installation might cause this problem.
Virus infection that might have accidentally corrupted your Spotify files can also lead to this. Lastly, if you have accidentally deleted any related files, it might also have contributed to this problem.
Solution 1: Run Spotify in compatibility mode
Step 1:Download Spotify installation file depending upon your OS.
Step 2: Now, right-click on the file and choose properties.
Step 3: In the compatibility tab, tick the box ‘ Run this program in compatibility mode‘ and select Windows XP.
Step 4: Click apply the changes and start the installer.
Step 5: In case, this does not work, try again using Safe Mode.
Solution 2: Disconnect VPN/Proxy
Sometimes the use of Proxy and VPN software may cause such problems. This is the most common troubleshoot if you’re using such streaming services on VPN or a proxy server.
Step 1: Open Spotify(PC version) and choose the settings options.
Step 2: Confirm that no proxy is selected and from the dropdown menu choose the ‘No Proxy’ option.
Step 3: Close the Spotify window and try signing in again.
Solution 3: Change the residential country
When you visit another country, accessibility problems may occur. Such errors may arise as a consequence. In contrast, changing own residential country may solve Spotify error code 17 as your country’s server might be having an issue.
Step 1: Open the official Spotify website.
Step 2: You need to login to your account by clicking on the ‘Login’ option at the top right corner.
Step 3: From the Profile option, choose Accounts.
Step 4: You can find the Account Overview option. Click ‘Edit Profile‘ option.
Step 5: You can spot an option to change your country. Choose the Country.
Step 6: Click the Save Profile option.
Step 7: Now restart the application and log in again.
Solution 4: Troubleshoot Spotify error code 17
This a slightly more complicated and troublesome method. Only proceed if the problem persists. You need to repair the windows registries associated with Spotify.
Step 1: Type ‘regedit’ in the search box. Now choose the key you want to back up (Spotify). Choose the Export option and select the folder where you want to save the backed up file. Tick the ‘Selected Branch’ option and click Save. Thus you have successfully created a backup for the key. Now use a registry cleaner like CCleaner and you can clear the issues related to the registries.
Step 2: Perform a full antivirus scan of your PC using Windows Defender. Malware can damage installation files.
Step 3: Remove all the junk and temporary file created by your PC. Press Windows + R and type “temp” and “%%temp%%” respectively and hit Enter. Delete all file found upon search. This can significantly speed up your computer and remove any errors.
Spotify Mac Error Code 17895
Step 4: Ensure that your device drivers are updated to the latest version. Instead of using third-party software to do so, directly search Windows Update > Check for updates. Tap on Download and it will update your drivers along with Defender.
Spotify Mac Error Code 1712
Step 5: In case you have made any major changes to your system, use the Windows system restore option. This can avoid a lot of the troubleshooting steps.
Step 6: If the error still persists, uninstall and reinstall the program.
Step 7: To check whether any files are corrupted, run the windows system file checker.To do so simply type “sfc /scannow” in the command prompt and hit ENTER.
Spotify Error Code 17 Fix
Step 8: The final step is to perform a clean installation of Windows. You can format your system drive using fresh OS and you won’t find Spotify error code 17.
Wrapping up,
Spotify Error Code 4
Here we are at the edge of leaving you. This was another informative article regarding popular Spotify error codes that act as barriers while listening our favorite songs.
Spotify Mac Error Code 1743388673
Anyway, we have provided you the causes of errors and different solutions on how to tackle the most common Spotify error. If they are still interrupting you, feel free to list your queries in the comment section.
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